News from the Training Committee
Submitted by Pamela Bauer, Citibank Student Loans, Training Committee Member
Professional Judgment Workshop a Success!
The training committee has received very positive feedback from the recent
Professional Judgment Workshop held at Union County College in January.
More than 65 financial aid professionals attended the workshop and many
commented that the presentation and handouts were Excellent! Thanks to
Catherine Boscher-Murphy for her skills in leading the group and all those
who participated in this successful workshop!
Annual Support Staff Workshop
The annual support staff workshop was held at
the Rutgers Student Center – Livingston
Campus on Tuesday, March 16, 2004. Despite a late season snow storm, 80 people
attended and provided a great deal of positive feedback. The topics covered
- FISH – Customer Service with a Smile
Federal & State Updates
- Loan Updates
CORE Novice Training
The Training Committee is busy planning the Novice Training.
This training will occur throughout 3 days (one day a week for 3 consecutive
the end of May to the beginning of June). Once the days and topics have been
finalized, you will receive additional information about what topics will
be covered on what days. You can choose to come for one day, two days, or
all three! We look forward to seeing you!